tg775 Privacy Policy — Your Data, Your Rights

1. Who We Are

tg775 ("we," "us," or "our") is the operator of the online gaming platform accessible at tg775.best. For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173), tg775 is the Personal Information Controller (PIC) responsible for your personal data collected through this platform.

This Privacy Policy applies to all users of the tg775 platform, including registered players, visitors to tg775.best, and anyone who contacts our support team. It covers data collected through our website, mobile browser interface, customer support channels, and payment systems.

2. Personal Data We Collect

tg775 collects the following categories of personal information from players and visitors:

2.1 Account & Identity Data

• Full legal name
• Date of birth
• Gender
• Mobile number and email address
• Username and encrypted password
• Government-issued ID details (for KYC verification)

2.2 Financial Data

• GCash, Maya, or other e-wallet account numbers (masked)
• Bank account details used for transactions (masked)
• Transaction history, deposit and withdrawal records
• Bonus and promotional activity

2.3 Technical & Usage Data

• IP address and device type
• Browser type and version
• Pages visited, time spent, and click patterns on tg775.best
• Game session data including stakes, outcomes, and session duration
• Login timestamps and geographic location (country/region level)

2.4 Communications Data

• Messages sent to our support team via live chat or email
• Feedback, complaints, and dispute correspondence
• Responses to surveys or promotional offers

3. How We Collect Your Data

tg775 collects personal data through the following channels:

• Direct registration: When you create a tg775 account, you provide identity and contact information directly.
• Payment processing: When you make a deposit or withdrawal, our payment gateway captures relevant financial data.
• KYC verification: When we verify your identity, you submit documents that we process and store securely.
• Platform usage: Our servers automatically log technical data when you use tg775.best, including IP address, browser, and session activity.
• Cookies and tracking technologies: See Section 9 for full details on how we use cookies on tg775.best.
• Support interactions: When you contact our support team, we collect and retain the content of those communications.

4. Why We Use Your Personal Data

tg775 processes your personal data for the following purposes:

tg775 will not use your personal data for any purpose not listed above without first obtaining your explicit consent.

5. Legal Basis for Processing

Under RA 10173, tg775 processes your personal data on the following legal bases:

• Contract performance: Processing necessary to fulfil our obligations to you under the tg775 Terms and Conditions — including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with Philippine laws and regulations, including AML obligations, KYC requirements, and gaming licence conditions.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring — provided these interests do not override your fundamental rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw consent at any time.

6. Who We Share Your Data With

tg775 does not sell your personal data. We share your information only in the following circumstances:

6.1 Service Providers (Processors)

We engage trusted third-party service providers to help us operate the platform. These include payment processors (GCash, Maya, and banking partners), identity verification services, cloud hosting providers, and customer support platform providers. All processors are contractually bound to handle your data in accordance with RA 10173 and this Privacy Policy.

6.2 Game Providers

tg775 partners with licensed game studios to deliver games on the platform. These providers may receive limited technical and session data necessary to run their games — they do not receive your full personal profile.

6.3 Regulatory & Legal Authorities

We may disclose your personal data to Philippine government agencies, law enforcement, or the National Privacy Commission if required to do so by law, court order, or legitimate regulatory request.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of tg775's assets, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy.

7. How Long We Keep Your Data

tg775 retains your personal data only for as long as necessary for the purposes for which it was collected, subject to any longer retention periods required by law.

• Active accounts: Personal and financial data is retained for the duration of your account and for a period of 5 years after account closure, in line with Philippine financial record-keeping requirements.
• KYC documents: Retained for at least 5 years after the end of the business relationship, as required by Philippine AML regulations.
• Transaction records: Retained for 5 years to comply with financial and gaming regulatory requirements.
• Support communications: Retained for 2 years after the conclusion of the relevant interaction.
• Marketing data: Retained until you withdraw consent, after which it is deleted within 30 days.
• Technical/log data: Retained for up to 12 months for security and fraud prevention purposes.

When data is no longer required, tg775 securely deletes or anonymises it in accordance with industry-standard practices.

8. How We Protect Your Data

tg775 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• SSL/TLS encryption: All data transmitted between your device and tg775.best is encrypted using industry-standard TLS protocols.
• Encrypted storage: Sensitive data, including passwords and financial details, is stored in encrypted form. Passwords are hashed using industry-standard algorithms and are never stored in plain text.
• Access controls: Access to personal data is restricted to tg775 staff who need it to perform their job functions, governed by role-based access controls and regular access reviews.
• Two-factor authentication: Available for all tg775 player accounts as an additional layer of security.
• Regular security audits: tg775 conducts regular penetration testing and vulnerability assessments to identify and address security weaknesses.
• Staff training: All tg775 employees with access to personal data receive regular training on data privacy and security obligations.

While tg775 takes all reasonable measures to secure your data, no system is 100% impenetrable. We encourage you to use a strong, unique password for your tg775 account and to enable two-factor authentication.

9. Cookies & Tracking Technologies

tg775.best uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyse how the platform is used. Here's what we use:

9.1 Essential Cookies

These are required for the platform to function correctly. They enable core features like login sessions, security checks, and payment flow continuity. You cannot opt out of essential cookies while using tg775.

9.2 Analytics Cookies

We use analytics tools to understand how players navigate tg775.best — which pages are most popular, where users drop off, and how features are used. This data is aggregated and anonymised. You can opt out of analytics cookies via your browser settings.

9.3 Preference Cookies

These remember your settings and preferences — such as your preferred language or last-used payment method — so you don't have to re-enter them every time you visit. You can clear these at any time through your browser.

9.4 Managing Cookies

Most browsers allow you to control cookie settings through their preferences or settings menu. Disabling certain cookies may affect the functionality of some tg775 features. For detailed guidance, refer to your browser's help documentation.

10. Your Data Rights Under RA 10173

As a data subject under the Philippine Data Privacy Act, you have the following rights regarding your personal data held by tg775. To exercise any of these rights, contact our DPO at privacy@tg775.best.

11. Minors & Age Restrictions

tg775 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has provided personal data to us, we will take immediate steps to delete that data and close the associated account.

If you believe a minor has registered on tg775, please notify us immediately at support@tg775.best so we can investigate and take appropriate action.

12. International Data Transfers

Some of tg775's service providers — particularly cloud infrastructure and game providers — may process personal data outside the Philippines. In such cases, tg775 ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require overseas processors to meet standards equivalent to those under RA 10173.

tg775 does not transfer personal data to countries that do not provide an adequate level of data protection without first putting in place appropriate legal safeguards.

13. Data Breach Notification

In the unlikely event of a personal data breach that is likely to result in serious harm to affected data subjects, tg775 will:

• Notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, as required under RA 10173.
• Notify affected tg775 players as soon as reasonably practicable, providing clear information about what data was affected, the likely consequences, and the steps we are taking in response.
• Conduct a thorough post-breach investigation and implement measures to prevent recurrence.

If you suspect any unauthorised activity on your tg775 account, please contact our support team immediately via live chat or at support@tg775.best.

14. Changes to This Privacy Policy

tg775 may update this Privacy Policy from time to time to reflect changes in our data practices, new service features, or updated legal requirements. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes — for example, if we start processing a new category of personal data or share data with a new type of third party — we will notify registered players by email or through an in-platform notification before the changes take effect.

Continued use of tg775 following notification of a privacy policy update constitutes your acceptance of the revised policy. If you don't agree with any changes, you can close your account as described in our Terms and Conditions.

15. Contact Us & Data Protection Officer

tg775 has appointed a Data Protection Officer (DPO) responsible for overseeing our compliance with RA 10173 and this Privacy Policy. If you have any privacy-related concerns, questions, or requests, please reach out:

• DPO Email: privacy@tg775.best
• General Support: support@tg775.best
• Live Chat: Available 24/7 on tg775.best

We aim to respond to all privacy-related requests within 15 business days. If your concern is not resolved to your satisfaction, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.